PRIVACY POLICY
Your privacy matters to me.
When you get in touch or work with me, you trust me with your information. Here’s how I collect it, look after it and use it.
Last updated: October 2026
The essentials
I collect information for clear business purposes, take reasonable steps to protect it, and never sell your personal information.
You can contact me to request access or a correction.
01 Who looks after your information?
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Hi, I’m Maddie, the person behind Just Maddie Consulting, based in New Zealand. In this policy, “I”, “me” and “Just Maddie” refer to the business operating this website.
This policy explains how I handle personal information through my website, enquiries and marketing consultancy services, in accordance with the New Zealand Privacy Act 2020.
You can contact me about privacy at maddie@justmaddie.co.nz.
02 What information do I collect?
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Depending on how you interact with me, I may collect:
• Your name, email address and phone number.
• Your business name, role and details relevant to your enquiry.
• Information you share through forms, emails, meetings or messages.
• Service, booking and billing details needed when we work together.
• Website usage and technical information collected by the tools described below.
I generally collect information directly from you. Providing information is voluntary, but without certain details I may be unable to respond to your enquiry or deliver a service.
03 How do I use your information?
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I use personal information to:
• Respond to enquiries and discuss how I can help.
• Prepare proposals, arrange meetings and provide agreed services.
• Manage client relationships, invoicing and business records.
• Understand and improve my website and services.
• Meet my legal obligations.
If you subscribe to marketing updates, I also use your details to send those updates. You can unsubscribe using the link in the email or by contacting me.
I never sell your personal information.
04 Who can access your information?
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I may use service providers to support my website, email, bookings, business administration and client work. They may process personal information as needed to provide those services.
I may also share relevant information with professional advisers, where you authorise me to do so, or where disclosure is permitted or required by law.
Some providers may store or process information outside New Zealand. I take reasonable steps to protect information handled by providers and meet any applicable requirements for overseas disclosure.
05 How is your information protected and retained?
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I take reasonable steps to protect personal information from loss, misuse, and unauthorised access, alteration or disclosure. Access is limited to what is needed for the relevant purpose.
I keep personal information only for as long as it is needed for the purposes it was collected for, including any applicable legal record-keeping requirements.
When it is no longer needed, I securely delete it or remove identifying details.
06 What about cookies and website tracking?
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My website may use cookies and similar technologies to support site features and help me understand how visitors use it.
[TO COMPLETE BEFORE PUBLICATION: Identify the website, analytics and advertising tools actually enabled. Explain what information they collect, how it is used and how visitors can manage their choices. Include advertising measurement and remarketing if these are enabled.]
You can manage or delete cookies through your browser settings. Blocking some cookies may affect how the website works.
Links to external websites are covered by those websites’ own privacy policies.
07 What about your customers’ information?
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When providing agreed services, I may access personal information in a client’s systems, such as contact lists, enquiry records or campaign data. I handle that information on the client’s behalf, for the agreed work and in line with their instructions and applicable privacy obligations.
I do not use a client’s customer information to market my own business. Access, storage and the return or deletion of information are addressed as part of our service arrangements.
If your information was provided to one of my clients, please contact that business first about its privacy practices. I will assist with requests where appropriate.
08 How can you access or correct your information?
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Under the Privacy Act 2020, you can request access to the personal information I hold about you and ask for it to be corrected. If a requested correction is not made, you can ask for a statement of correction to be attached.
Email me at maddie@justmaddie.co.nz with your request. I may need to verify your identity before releasing information.
If you have a privacy concern, please contact me so I can look into it. If we cannot resolve it, you can complain to the Office of the Privacy Commissioner.
09 Changes to this policy
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I may update this policy as my services, tools or privacy obligations change. The latest version will be available on this page, with the date it was last updated.
LET’S KEEP IT SIMPLE
A question about your privacy?
Get in touch to ask a question, request your information or raise a concern.
Just Maddie Consulting · New Zealand